CMS Issues Guidance to Accrediting Organizations on Unannounced Surveys, Blackout Dates and Complaint Investigations

Published: 07/05/2023

  • The Joint Commission,
  • National Integrated Accreditation for Healthcare Organizations (DNV),
  • Centers for Medicare and Medicaid Services
Relevant To:
  • All Healthcare Organizations

The U.S. Centers for Medicare and Medicaid Services (CMS) recently issued guidance for Accrediting Organizations (AOs) (e.g., The Joint Commission, DNV Healthcare) to address inconsistencies related to the comparability of survey processes by several Accrediting Organizations (AOs) versus State Agencies (SAs).  While the guidance is intended for AOs, the information on survey process requirements is also useful for organizations undergoing accreditation surveys,

According to CMS, some AOs are

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